SHIPPING PRICESShipping is free for any orders over AUD$100.
- Standard Shipping in Australia is AUD$10.
- Express Shipping in Australia is AUD$20.
- International Shipping is a flat fee of AUD$10.
At MISO & CO, we ship standard shipping through Australia Post. Express & international parcels are shipped through DHL.
Once your order has been shipped, a unique tracking number will be sent to your nominated email address. You can track your order by clicking on the link provided in the email.
All product prices indicated, and payments made on the AUS Online Store are in AUD currency.
Orders placed will be fulfilled within 1 business day.
During sale and public holiday periods we will endeavour to commit to our normal delivery times, however some deliveries may take 1-2 days longer.
In the case of any delay to processing times, you will be notified by email.
Please note, international customers are responsible for any duties and taxes.
This pricing is for packages up to 2kgs. If the package is more, we will quote you prior to the order going through.
Occasionally stock levels are not up-to-date on the Online Store, this means items may not be available at the time of purchase. The likelihood of this occurring is extremely rare.
If this occurs to an item in your order, you will be notified by email as soon as possible and offered a suitable replacement or a full refund.
CHANGES TO YOUR ORDER
If you require any changes to your order; including incorrect address details and/or item sizing, email@example.com immediately.
If your order has already been processed, MISO & CO accepts no responsibility for incorrect details entered. Please note, we do not do exchanges for wrong sizing or change of mind purchases.
Shipments that are rejected by the receiver will result in the customer incurring redirection fees.
MISO & CO reserves the right to cancel any order after purchase.
ORDER DETAILS & PAYMENTS
Order details are available in order confirmation emails, and in My Account for customers who were logged in when placing their order. Alternatively please firstname.lastname@example.org for all Online Store and order enquiries.